Contact Us
We'd love to hear from you! Reach out with any questions, feedback, or partnership opportunities.
- A108 Agrabad Street Agrabad, Chittagong Bangladesh
- +880 1305406426
- info@isodai.com
Frequently Asked Questions
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What is Isodai and how does it work?
Isodai is a hyperlocal delivery app that connects customers with nearby delivery men. Customers can order any product, and the nearest available delivery man will purchase and deliver it to their doorstep. The system ensures fair pricing, transparency, and real-time tracking.
How are delivery charges calculated on Isodai?
Delivery charges are based on distance, weight, and size of the order. The formula is: (Distance × per km rate) + (Weight/Size × multiplier). The minimum delivery fee is 20 BDT. Customers can see a full breakdown of charges before confirming an order.
Can I track my order in real time?
Yes! Customers can see the delivery man's live location and follow the progress of their order in real time, similar to leading apps like Foodpanda or Pathao.
What payment methods are available?
Customers can pay using Cash on Delivery or through their Isodai account balance (if enabled by the admin). Delivery men see the customer’s balance before confirming large orders to ensure smooth service.
How does Isodai ensure fair pricing and prevent overcharging?
Delivery men enter product prices before delivery, and customers receive a full cost breakdown. If a customer feels the price is too high, they can mark it as "Overpriced," and the admin will review. This system ensures fairness and transparency for all users.