Privacy Policy – Isodai

Effective Date: [Insert Date]

At Isodai, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and services.

1. Information We Collect

When you use Isodai, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery addresses, payment details, and account credentials.
  • Order Information: Details of your orders, including items, quantity, delivery instructions, and payment history.
  • Device & Usage Information: IP address, device type, operating system, browser type, and usage patterns.
  • Location Information: Real-time GPS location for delivery tracking purposes (with your consent).
  • Communication Data: Messages or calls between you and delivery partners or support team.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders efficiently.
  • Communicate with you regarding your orders, account, or customer support requests.
  • Improve our services, app functionality, and user experience.
  • Ensure safety, prevent fraud, and verify identity.
  • Comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

Isodai does not sell your personal information. We may share your data with:

  • Delivery Partners: To complete your order and provide timely delivery.
  • Service Providers: Third-party vendors assisting with payment processing, analytics, or app maintenance.
  • Legal Authorities: When required by law or to protect Isodai’s rights and safety.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information stored with Isodai.
  • Opt out of marketing communications at any time.
  • Withdraw consent for location tracking or other personal data processing.

To exercise these rights, please contact our support team at [Insert Contact Email].

6. Cookies & Tracking

Isodai uses cookies and similar technologies to enhance your app and website experience, analyze usage, and provide personalized content. You can manage or disable cookies in your device settings.

7. Children’s Privacy

Isodai services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal data, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services after changes implies your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about your privacy or this policy, please contact us at:

  • Email: [Insert Email Address]
  • Phone: [Insert Phone Number]
  • Address: [Insert Company Address]

By using Isodai, you agree to the terms of this Privacy Policy.